Try to reset the motor to factory mode.
Somfy awning remote reset.
A previously programmed remote can be used in order to add a new remote or channel to the motorized window.
Troubleshooting the somfy rts remotes.
The awnings are operated with buttons on the motor control or by a remote control.
Immediately press my to stop the awning.
Press and hold the program button on the back of the remote until the awning jogs.
Standard awnings using a sunea rts motor.
Test the awning for proper operation.
Press and hold my until the awning jogs.
When something goes wrong while programming your somfy rts motor sometimes it s best to just reset it to the factory settings so you can start from a clean.
Your remote transmitter is now reset to operate your motorized awning.
As a guide the motors will cease to function once it has been continuously used for about 3 4 minutes.
Press and hold my and up until the awning begins to move in then release.
Unplug for two seconds plug it back in for 10 seconds unplug it for two more seconds and then plug.
There are 4 things that can go wrong.
When the blind or awning stops functioning let the motor cool down for about 15 20 minutes before trying to activate the blind again.
If you can t get your somfy motor back to the factory settings with the reset procedure then something didn t go well.
The somfy rts remote gives users control from anywhere making it easy to adjust the coverings.
Your limits are now set.
Cassette awnings using a sunea rts motor.
All somfy motors have a thermal sensor to protect the lifespan of the motors and to prevent overheating.
A jog is a brief in and out move of your motorized product.
Using the new telis 1 remote briefly press the programming button until the window covering jogs window covering has now learned the commands of the new telis remote.
Verify if the transmitter operates the awning.
If not return to this page and repeat the procedure listed above.
3 8 3 reset procedure for rts and io motors.
Often you will need to reset your somfy rts remotes when they have an issue or malfunction.
They can operate the remote while sitting without having to point it at the covering.
When you want to reset your somfy remote control here s what you need to know.
Button on back of remote until window covering jogs 2.
The remote control works without problems under most conditions but on occasion it may lose its connection with the motor control unit.
Links from the video.
